SURVEILLANCE COMPUTER & NETWORK AUDIO & VIDEO MOBILE PRODUCT DESCRIPTION Samsung Techwin Best Surveillance Security System Camera SCV-2120N 600TVL (Color) 700TVL (BW) IP66 - IK10 Vandal Resistant for Home, Office and Commercial - Multi-Purpose Outdoor CCTV Camera The SCV-2120 is an indooroutdoor vandal-resistant dome camera with a 12x auto focus zoom lens. This model has the W-V DSP chipset which optimizes it for low light operation (0.2 Lux) while providing a list of features such as true Day Night operation with ICR, motion detection, privacy masking, and remote setup via coax or RS-485 communication. It has a die cast aluminum chassis and polycarbonate dome to give it durability, and it is IP66 rated. Features High resolution of 600TV lines (Color), 700TV lines (BW) Min. illumination 0.2Lux@F1.67 (Color), 0.02Lux (BW)Powerful 12x zoom (3.94 ~ 46.05mm), digital 16xMD, SSNRIII IP66, Coaxial control (Pelco-C), RS-485Dual power, 24V AC & 12V DC This is manufacturer (by Samsung) refurbished item included Samsung 90 days warranty. For International buyers ; - ALL INTERNATIONAL SALES ARE FINAL, NO RETURN ACCEPTED - Samsung provides warranties for US customers ONLY, does NOT provide for international - Import duties, taxes, and charges are NOT included in the item price or shipping cost. These charges are THE BUYERS RESPONSIBILITY. Please check with your countrys customs office to determine what these additional costs will be prior to bidding or buying. FREE SHIPPING ON MOST ORDERS We ship through UPS standard ground and USPS PriorityExpress Mail exclusively for fast and reliable shipping. We even provide free shipping for most orders. (Not including Hawaii, Alaska, and Puerto Rico and international countries) Orders received before 3pm PST are shipped the SAME Day. Please note UPS groundStandard does not deliver on Saturday, Sunday, or holidays. USPS will not deliver on national holidays and on Sundays. We ship through USPS Express mail for international countries. The reason is that SellerBuyer Tracking company could track tracking number of package although the package is out of Unite State. Please contact us first before purchase and ask for right rate of international shipping. TRACK YOUR PACKAGE Once your order has been shipped, you will receive a confirmation email with your tracking number and links to track your order on-line with UPS or USPS. Again, we cannot guarantee UPSUSPS delivery times as the delivery time we receive from UPS and USPS are approximations. Once the package leaves our warehouse and has been scanned into the UPSUSPS tracking system, we will do all we can to ensure that it arrives without unnecessary delay. However, TNT Electron cannot be held responsible for any unforeseen and unavoidable delay while the package is in the care of UPSUSPS. Also, it is the customers responsibility to provide the correct shipping address. To prevent delay or possibly even extra fees, please provide us with your correct and current address. If there is an address change while the package is on route, we cannot take responsibility if the package is lost or if UPS charges the customer an extra fee. The UPS driver or the USPS delivery person at his or her discretion may choose to leave the package at the door. TNT Electron cannot take responsibility for packages that are damaged, lost, or stolen after it has been delivered. We strongly recommend that the customer track package frequently and that there be someone to receive the package when it arrives. PAYMENT Item will be shipped within 24 hour after payment transaction is cleared or unpaid dispute will be filled for closing your order. WARRANTY POLICY New Products - 1 Year Manufacturer Refurbished Products - 90 Days TNT Electron will repair security system and camera without any charge if it is under warranty. (Please contact product tech support center if your non-security system item have a problem and it is under warranty.) For international buyers: TNTelectron may NOT provide warranties for some products. Please check each products warranty policies or contact us before buy. RETURN POLICY Return Period By any chance, you are not satisfied with the item; we offer a 30 day return policy for replacement items. Customers will be responsible for return shipping. Replacements will be sent and refunds will be issued only after the item has been returned and inspected. You will also need to send a copy of the invoice to help facilitate the return. Returned products, either for refund, exchange or replacement, must be in new condition, original packaging and must include all forms and accessories that were in the originally received package. Please do not tape or write anything on the item or the original manufacturers carton. In some cases, we may charge you a fee or reduce your credit for the replacement of damaged, altered, missing, written-on or taped-on contents or cartons. A Return Merchandise Authorization (RMA) number is required for all product returns. Please contact us at through eBay Messaging to obtain return authorization and we will issue you an RMA number. Return shipments without authorization will refused receipt or shipped back to you at your expense. Return Period Items that are damaged or abused by the customerItems that are missing accessories, such as remote controls, cord and cablesEtched or otherwise personalized itemsInternational Purchases: all purchases made through International Checkout are final. No return or exchanges will be given TNT Electron reserves the right to deny any return. We reserve the right to charge a fee or a restocking fee 15%(seller is going to full refund what buyer paid for item if we see any problem on the item when we receive it from buyer. However, seller is going to charge 15% restocking fee if the return reason is not about defective issue) for damaged items, items returned with missing compnents, and items returned without any defects. After receiving the item, contact seller within: 30 daysRefund will be given as: money back or replacement (buyers choice)Return shipping: Buyer pay return shipping For international buyers: All sales are FINAL, no return accepted.