**MUST READ BEFORE YOU PURCHASE;Be sure that this device works with your service provider prior to purchase!We only make recommendations based on customer feedback.We are not part of any service providers network and dont take any responsibility if your service provider deny accepting this device.Denial on accepting this device on their system for any reason doesnt make device defective.Avoid any frustration, call your service provider and ask them Will they accept using this device on their network if purchased from a retailerMake sure to give them the complete Make & Model.Strictly refer to the Provided Installation instructions.Will this device work for you? The only way to check the compatibility of this device is to call your ISP “Internet Service Provider” and provide them with the Make and Model for this device. Don’t purchase without consulting them as not all modems are supported with all service providers in all regions. Time Warner firmware can restrict the usage of wireless function. They may not support that function on this Device. UBEE AMBIT DDW3611 WIRELESS GATEWAY 4 X GIGABIT PORTS CABLE MODEM & WIRELESS COMBO Docsis 3.0 http:www.ubeeinteractive.comproductscablewireless-gatewaysddw3611-wireless-cable-modem-gateway http:www.timewarnercable.comcontentdamresidentialpdfssupportWirelessRoutersAmbit%20DDW3611%20User%20Guide.pdf http:www.timewarnercable.comcontentdambusinesssupportresourcesContent-ManagementProducts-and-ServicesDatapdfUbee_DDW3611_Wireless_Config_and_Troubleshooting_Guide_071111.pdf For Admin Page & Wireless Setup, click below; http:www.ubeeinteractive.comsupportconsumersfaqhow-do-i-log-modem%E2%80%99s-web-user-interface Please Note: We 100% guarantee against D.O.A “Dead on Arrival”All Modems are fully tested and functional and provided with contents as pictured. Pictures of this device are taken from a lot and may differ for less or more or different contents and more visible wear & tear. Used items may have cosmetic imperfections.You will receive: 1 x Unit + 1 x Patch Cord + 1 x Power Cord as part of this purchase. Alternatively, if you still need advice on this item, please drop us a line and we will reply.All Pictures associated with this listing are stock photos and may differ for packaging or contents as if shown.All goods are sold in good faith and as a responsible seller we have the ability to resolve any issue with in reasonsPlease communicate through eBay Messages Only. We dont Reply to Emails due to security reasons.You will find all your questions answered under Contact Seller or Ask Seller a Question section in detail in the listing.As a responsible buyer, please make sure you read and understand the terms of this sale.