YI Home Camera 4pcs Wireless IP Security Surveillance System (White) USED The item has been tested and found to be in 100% working order and great physical condition. Please note that all original accessories are included unless otherwise noted. We strive for 5 star positive feedback. If for any reason youre not completely satisfied, or have an issue with your order please contact us though an ebay message before opening up a case or leaving negative feedback. We are always more than happy to help or make any issue correct. SHIPPING: ALL ORDERS ARE PROCESSED AND SHIPPED WITHIN 2 BUSINESS DAYS OF PAYMENT(UNLESS HOLIDAY). We offer free economy shipping with all of our fixed price listings. Shipping charge will vary for auction style listings. Please contact us prior to making your purchase for a faster shipping quote. Free shipping applies within the United States only. Orders to Alaska, Hawaii ,Puerto Rico, Guam, and Virgin Islands require an additional fee. Sales tax will be charged to all orders shipping to California STORE OPERATING INFORMATION: We are open Monday - Friday from 8:00am-4:00pm Pacific time. We are closed weekends and all major holidays. All messages sent after 4:00pm Friday will not be answered until Monday. RETURN POLICY: If for any reason the item or items being returned are in good working condition, they are returned due to buyer error, or if the buyer says the item or items are defective and ace of parts tests and determines the parts is good and it was the buyer testing it wrong the buyer is responsible for a 25% re-stocking fee and buyer should pay for the return shipping fee. Our number one priority is your satisfaction with our product. If you have any questions or concerns please feel free to email us 30 Day Money Back Guarantee Thanks for looking!